No delivery on May 12

FAQ'S

Most frequent questions and answers

1. Visit our website: https://www.pickle.ph/  

2. Browse our menu and choose your meals. You don’t need to sign up to browse, but creating an account makes checkout faster next time!

3. For weekly meal subscriptions (Monday-Friday delivery): Order by Saturday at 8 PM for the upcoming week.

4. For shorter subscriptions (Tuesday-Friday delivery): Order by Monday at 2 PM.

  • Once your rider has delivered your meals or sent you your daily delivery alert, refrigerate your meals immediately. Pickle will not be liable for meals stored improperly after delivery.

  • Once it’s time to eat, check the label and re-heat meals as needed.

Conveniently pay through PayMongo at checkout with GCash, Maya, GrabPay, or Direct Online Banking. We’re also working on adding QR PH and card payments soon.

For any changes or cancellations, please notify us at least 24 hours before your delivery day. Beyond this time, cancelled or missed meals shall be considered sold, non-refundable, and no longer convertible to credit.

Yes, we do. To ensure the proper application of the senior citizen or PWD discount, we kindly request the following verification process:



Step 1: ID Verification
Please send a clear digital copy (photo or scanned image) of your valid Senior Citizen ID or PWD ID to our dedicated verification channels.

Step 2: Verification by the Pickle Team
Our team will carefully review the submitted ID to verify its authenticity and validity. Please allow 1-2 business days for this verification process to be completed.

Step 3: Receiving Your Unique Discount Code
Once your ID has been successfully verified, we will send you a unique discount code via email. This code is specifically for your use and will allow you to apply the appropriate discount at checkout.

Step 4: Applying the Discount Code at Checkout
When placing your order on our website, you will find a designated field during the checkout process where you can enter your unique discount code. Simply enter the code and click “Apply” to see the discount reflected in your order total.

Important Reminders:

  • Please ensure that the ID you submit is valid and clearly legible.
  • The discount code provided is for your personal use only and is non-transferable.
  • The discount must be applied before completing your order. We are unable to apply discounts retroactively.
  • If your ID has expired, please ensure you submit a renewed copy to maintain discount eligibility.

Email: pickhealthy@pickle.ph
Viber/WhatsApp: +63 998 975 7255
Facebook: https://www.facebook.com/pickleph
Instagram: https://www.instagram.com/pickle.ph

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WOMEN'S MONTH

Use Coupon Code: STRONG_HER

Get 10% SAVINGS on your second order.

The order period runs from March 1 to March 31, 2025.
A minimum 10-day meal plan is required.

Enjoy a 5% discount as our Ang Pao gift to you for a year filled with luck and good fortune.

The order period runs from January 27 to February 1, 2025. A minimum 10-day meal plan is required.